10/21/2021 0 Comments Citrix Receiver For Mac Launch.Ica
Use this logging for any problem within the ICA session, perhaps unexpected behavior in an ICA session.Store Logging includes logging of AuthManager and StoreComms modules. AuthManager handles user authentication to the CWA Store. Therefore, it only applies to the Citrix Viewer when the session is up. Session and Store LoggingSession Logging includes all the diagnostic logging from the ICA session. The Preferences menu can be accessed from the Desktop Viewer Window or the Apple application bar along the top.Log Types There are five types of logging available in CWA for Mac and some are enabled by default:Installer Logging captures debug messages from the CWA during the installation. Logging InterfaceThe logging interface is located in the Advanced tab of the CWA Preferences.NOTE: Support for NPAPI was deprecated by Apple in Safari 12.0. Citrix Workspace Launcher & NPAPI plugin components: Includes ogs related to session launch from a web browser. The Citrix Workspace Launcher for launching using Chrome and Firefox and NPAPI plugin is used while launching using Safari web browser. Always-on Logging The Always-on Logging feature continuously collects a subset of important logs.This feature is enabled by default and turns on basic level of logging regardless of the logging configuration.Always-on Logging keeps log files for the following components:
![]() Citrix Receiver Launch.Ica Update Related IssuesViewer log files generated by Always-on logging contains only the most important logs. Use Normal when only StoreComms logging is necessary.Disabled in the Session Logging and Disabled in the Store Logging.Log file locations The CWA log files are stored in the local Mac user’s home directory: ~/Library/Logs/.~/Library/Logs/Citrix Workspace/CitrixViewer_.txt (*)~/Library/Logs/CitrixServerCommunication.log~/Library/Logs/com.citrix.AuthManager.log, com.citrix.AuthManager_1.log(along with CitrixServerCommunication.log)(Citrix Receiver Launcher/NPAPI plugin component)~/Library/Logs/Citrix Workspace/com.apple.WebKit.Plugin.64_.txt~/Library/Logs/Citrix Workspace /Citrix Workspace Launcher_.txt~/Library/Logs/Citrix Workspace /ReceiverHelper_.txt~/Library/Logs/Citrix Workspace /Citrix Workspace _.txt~/Library/Logs/Citrix Receiver/CitrixViewer_.txt (*)~/Library/Logs/Citrix Workspace /Citrix Workspace Updater_.txt(*) The log files for Always-on logging (for Citrix Viewer) and Session logging are the same. With Verbose, the AuthManager will provide more detailed debugging information. Once enabled, the CWA will store up to 10 Session Logs after which they are deleted starting with the oldest to maintain 10 logs.Note: Full Logging can impact performance and must only be used while troubleshooting an issue because of the amount of data.It must not be left on during normal use.The user enabling this logging will get a warning that must be acknowledged to continue.The two levels of the Store Logging are Normal and Verbose. All logging will be enabled up until the point when the session is deemed successful.Full Logging will log everything including the Connection Diagnostics and Session Logging. This is helpful when troubleshooting CWA auto-update related issues.Connection Diagnostics logging is specific to identifying errors while connecting. Test site with mac emulatorEmail Log FilesYou can click “Email Log Files” available in the Logging screen to zip Session/Store/Always-on/Citrix Receiver Updater log files, and send it as an attached file via email using your default email client.
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